Guest Expert:

Warren Evans, CSP   (About Warren)

The Program:

What do you do after your client says "What else can you do for us?" How do you package a compelling proposal so it is a "must buy now" decision? What elements of follow up and implementation are seen as being most enticing to clients? Warren is a master of creating long-term implementation packages, and will share his secrets to bigger-ticket jobs.

You will learn:

• Upsides, downsides, caveats, and lessons learned from doing this
• What elements to include in your project proposal so the decision is "yes"
• What prospects really want to see in your proposal ... that they won't see in others
• How to calculate and present different price points for the options you create
• How do you deliver the proposal for maximum impact

About our guest expert:

Warren Evans, CSP, is President of The Service Excellence Group Inc., a management consulting firm founded in 1977. His corporate roots are in sales and marketing, and include line management accountability. The firm made its name in the 80s and early 90s doing strategy work, and change-implementation projects based on their Service Management models. Out of the long-term, in-depth consulting projects came the Management Strategies presentations. These are critical lessons learned from the key elements needed to successfully implement change and manage effectively in a turbulent environment, distilled into his keynote presentations.

Warren has worked with clients of every size, from every sector, including economic development entities from Scotland, to the Persian Gulf and the Yukon. He is regularly quoted as a trends analyst and business commentator in a wide variety of media, and has appeared on radio and television from coast to coast.

www.wevans.com