Guest Expert:

Ruby Newell-Legner, CSP   (About Ruby)

How to order the recording:

(Pricing)

Additional resources for this seminar:

• Handout -- (PDF, 250K)

The Program:

In this teleseminar Ruby will share with you her tested system for getting booked as much as you want. Join us for a journey filled with a new twist on common wisdom for the speaking profession. Come learn her secrets for digging deep into her niche market -- one that may surprise you.

Join us to learn how to:

• Become a celebrity in your niche market
• Set up a referral funnel that almost eliminates the need for cold calling
• Make your participants beg you for the opportunity to refer you to their colleagues
• Advertise your services during your presentation without giving a sales pitch
• Track and utilize attendees' contact information so they can hire you when you are in their area
• Maximize travel by working for multiple clients in every city you visit
• Get more mileage out of every program you present at conferences

More about our guest expert:

Since 1996, Ruby Newell-Legner has been the behind-the-scenes force fueling the dynamic advances in customer satisfaction trainings that turn everyday customers into raving fans. In the last ten years Ruby has presented over 1300 programs in nine countries. In 1998, she presented over 200 programs in her niche market. Her clients include NFL stadium and NHL arena guest relations staff, municipal park and recreation departments, waterparks, camping associations, amusement parks, and the only seven star hotel in the world, Burj-Al-Arab located in Dubai, United Arab Emirates. She also works with civilians who provide recreation services for the United States military throughout the world.

Ruby is considered the preeminent customer satisfaction specialist in the leisure industry today. She offers customized learning programs, targeted to supervisors and front line staff. Ruby works with organizations to build better relationships: from front-line employees to customers, from co-worker to co-worker, and from supervisors to the employees they supervise.

Her background includes over two decades as a coach, teacher and recreation facility manager. For 10 years she worked for Foothills Park and Recreation District in Littleton, Colorado, a two-time winner for both the National Recreation & Park Association Gold Medal and Excellence in Aquatics Awards.

Ruby earned her CSP in 2000. Her dedication to the speaking profession includes six years as a board member for the National Speakers Association of Colorado. She has presented sessions for her home chapter in Colorado and for the annual conferences for NSA as well as for the National Speakers Association of Australia and the Canadian Association of Professional Speakers. She has also offered workshops for CAPS chapters in Calgary and Vancouver.

www.RubySpeaks.com