SpeakerNet News Teleseminars

Become and Stay the Top Go-To Speaker
on Your Topic

Shep HykenGuest Expert:

Shep Hyken, CSP, CPAE
(About Shep)

How to order the recording:

Order Recording


Webcast video:

  • If you order the recording, you will get a link to the recorded video of the online webcast.

The Program:

Every speaker, trainer, consultant and coach has competition. It’s rare to be *the* one that is at the top of the list when someone wants the services you provide. It’s not easy to get to that top spot, and it’s hard to stay there for years or even decades.

What can you do today to rise to the top? What daily/weekly/monthly/quarterly activities can you do to accelerate that climb? Which ones have the biggest payoff for your time and money?

Shep has worked hard to be one of the few at the top of his niche of Customer Experience. He’ll outline what he did to get there and how he stays there.

In this session, you will learn:

  • Questions to ask yourself now to enable you to climb to the top
  • The highest-payoff activities
  • How to identify who is worth nurturing and indications someone will never buy from you
  • Why you should consider doing original research and what it will do for you
  • How to quickly and easily make new content to post
  • How to effectively use social channels to build your fan base

More about our guest expert:

Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession.

Shep works with companies and organizations that want to build loyal relationships with their customers and employees. He has worked with hundreds of clients ranging from Fortune 100 size organizations to companies with less than 50 employees.

Shep’s most-requested speaking programs focus on customer service, customer loyalty, internal service, customer-focused culture and the customer experience. He is known for his high-energy presentations, which combine important information with entertainment to create exciting programs for his audiences.


SpeakerNet News is produced by Rebecca Morgan and Ken Braly. It is not affiliated with the National Speakers Association. Send comments or suggestions